Vikings Privacy Policy

At Vikings, we respect your privacy and are committed to protecting the personal data you share with us when you register, play, or make a deposit on our platform. This Vikings privacy policy explains what information we collect, how we use it, and the rights you have as a user of our services. By creating a Vikings login and using our website, you agree to the practices described below.

Information We Collect

We at Vikings Casino collect personal information necessary to provide our services, verify your identity, and comply with our licensing obligations under the Anjouan Offshore Financial Authority. We may collect the following categories of data about you:

• Registration details such as your name, date of birth, email address, and country of residence when you complete Vikings register steps
• Financial and transactional information related to your Vikings deposit and Vikings withdrawal activity, including cryptocurrency wallet addresses
• Identity verification documents, including a government-issued photo ID, a selfie holding the ID, and a bank statement or utility bill issued within the last three months, as part of our full KYC process
• Technical data such as your IP address, browser type, device information, and login timestamps when you access our Vikings app or Vikings casino app
• Gameplay and activity data, including your use of our Vikings live casino, slots, and sportsbook products
• Communication records when you contact our customer support team via email or LiveChat

How We Use Your Information

Our Vikings platform uses your personal data for legitimate business purposes connected to operating a licensed online casino. We use the information we collect to:

• Verify your identity and age before processing any Vikings withdrawal request
• Process deposits and payouts through your chosen cryptocurrency method
• Administer our VIP programme, Rewards Club Store, cashback, and Prize Wheel features
• Apply and monitor wagering requirements attached to any Vikings bonus or Vikings casino bonus you claim
• Detect and prevent fraud, money laundering, and breaches of our terms and conditions
• Communicate with you about account activity, promotions, and changes to our policies
• Improve our games, website performance, and overall Vikings casino login experience

Legal Basis for Processing

We process your personal data based on several legal grounds, including the performance of our contract with you, compliance with regulatory and anti-money-laundering obligations, our legitimate interests in running a secure gaming platform, and, where applicable, your consent. Where you opt in to receive marketing communications, we rely on that consent, which you may withdraw at any time.

Sharing Your Information

Here at Vikings, we do not sell your personal data to third parties. However, we may share information with carefully selected partners where necessary to operate our services, including:

• Payment processors and blockchain network providers that facilitate your Vikings deposit and withdrawal transactions
• Identity verification and KYC service providers
• Game and live-casino providers such as Pragmatic Play, Evolution, NetEnt, and other studios integrated into our platform
• Regulatory bodies and law enforcement agencies when legally required
• IT, hosting, and customer support service providers who help us maintain our website and Vikings casino app

Any third party that processes data on our behalf is required to maintain appropriate confidentiality and security standards consistent with this policy.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal, tax, and regulatory obligations. KYC documents, transaction records, and communication logs may be retained for several years after account closure in accordance with applicable anti-money-laundering requirements.

Data Security

Our Vikings Casino team employs industry-standard technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, restricted internal access, and secure storage of KYC documentation. While we strive to safeguard your data, no online transmission method is entirely risk-free, and we encourage you to protect your own login credentials.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and analyse how players interact with our games and promotions. You can manage cookie settings through your browser, though disabling certain cookies may affect your ability to use some features, including your Vikings login session.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you. These rights may include:

• The right to request access to the personal data we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your data, subject to our legal retention obligations
• The right to object to or restrict certain processing activities
• The right to withdraw consent for marketing communications at any time

To exercise any of these rights, you may contact us using the details provided below, and we will respond within a reasonable timeframe.

International Data Transfers

As an internationally operating platform, we may transfer and process your data in countries outside your country of residence. Where we transfer personal data across borders, we take reasonable steps to ensure it receives an adequate level of protection consistent with this policy.

Restricted Jurisdictions

Our services are not available to residents of Australia, Austria, France and its territories, Germany, the Netherlands and its territories, Spain, the Union of Comoros, the United Kingdom, the USA and its territories, FATF-blacklisted countries, or any jurisdiction deemed prohibited by our licensing authority. If you access our site from a restricted territory, we reserve the right to suspend your account and decline to process related data beyond what is necessary for compliance.

Children's Privacy

Our Vikings platform is intended exclusively for adults who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our Vikings casino login and services after any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise any of your privacy rights, please reach out to our support or compliance team:

• General support: support@vikings.casino
• KYC and verification enquiries: kyc@vikings.casino
• Live Chat available 24/7 through our Help Centre

We at Vikings value the trust you place in us and remain committed to handling your personal information responsibly across every part of our platform, from registration and Vikings deposit activity to gameplay in our Vikings live casino.